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Memento : Issue 30
There’s always a human factor The current digital environment relies on human actions. It is, after all, a human decision as to whether or not a record is created and captured into an official system. Similarly, people are part of the process of whether a record can be found again, and whether it will survive to provide ongoing evidence of the business activity to which it relates. In short, the human factor is critical to ensuring that good recordkeeping happens. Earlier this year, the Archives initiated a project called ‘Building Digital Recordkeeping Capability’. This project aims to identify the human skills, knowledge, values and behaviours needed across the APS to effectively manage digital records. To do this, the Archives has consulted with a range of stakeholders through a program of interviews, focus group meetings and validation workshops in Canberra, Melbourne and Hobart. The project aims to produce guidelines to assist best practice digital recordkeeping in the APS. These include a digital recordkeeping capabilities framework and learning and development strategies for public servants at both leadership and operational levels. Separate guidelines will be developed to cover Archives’ staff whose responsibility is to provide digital recordkeeping advice and assistance to Australian government agencies. Once the project is completed the Archives will promote the guidelines to the APS to ensure that the human factor is captured into best practice digital recordkeeping in the future. Recordkeeping training The National Archives offers a range of recordkeeping training to people working for Australian government agencies. Designing and Implementing Recordkeeping Systems (DIRKS) training dates for the second half of 2005 are listed below. Introduction to DIRKS 22 November, Canberra DIRKS workshops Step B 20 September, Canberra Step C 18 October, Canberra For more information, please look under Recordkeeping – Training on our website at www.naa.gov.au or ring (02) 6212 3764 to discuss your needs. Recordkeeping contacts For advice on recordkeeping standards and guidelines, including DIRKS, appraisal and metadata Tel: (02) 6212 3610 Email: email@example.com Web: www.naa.gov.au/recordkeeping Spring–Summer 2005 memeNto 9 Since 2000, the National Archives has met the challenge of digital recordkeeping in government by developing and circulating the e-permanence suite of products which are available on our website at www.naa.gov.au. Products alone, however, do not ensure best practice digital recordkeeping is adopted across the Australian Public Service (APS) – not without taking into account the all-important human factor.